We recognize that every client faces challenges and needs unique ERP consulting services.
Knowing this, instead of trying to make a cookie cutter solution to work for your business, our ERP consulting services are tailored to each business.
There are some companies whose idea of post implementation support is to email a PDF file to the client.
In the real world, having ERP consulting services walk you through the process from point A to point B is a key part of a successful implementation.
Our annual retaining ratio is above 95%, and our support revenue is higher than that from implementation services despite having major implementations every year. This is because we understand the importance of being there when you need us.
Although remote support is always easier for us, we push to provide onsite support as much as possible.
We know that there is no better way to your needs and challenges than to sit and work with you in person. This allows us greater insight into how we can provide a solution that is in your best interest.
Years in Business
Plus Projects Done
At S-Metric we believe happy employees will in turn make happy clients. A system will not work without the users who operate them. We make focus on users a priority so they can better use the system. After all, systems are built for the users.
WHAT WE DO
We have found that our clients have a wide range of support needs, so we offer personalized ERP consulting services. We encourage and value frequent communication which gives us greater understanding of those needs. S-Metric has an extremely diversified in-house team which includes CPA, Attorney, Web Designer, IT Support, Supply Chain Manager, etc. who are available to offer their expertise in developing a solution.
WHAT WE DON’T DO
We do not sell ERP consulting services out of the box and expect everything to work. We do not provide training by emailing a pdf document. We do not expect you to train yourself after providing a link to a training video.